Cable Forum - View Single Post - 100M Ping skyrockets + Packet Loss when Uploading

Kushan · 26-07-2020, 21:36

1MB/s = 8Mbit + overheads, so it doesn't surprise me his ping skyrockets when he's uploading files, if his max upload speed is 12mbit.

But that doesn't sound right, either. What's his actual Virgin package and what's his modem provisioned to? If he's on 100Mb, his max upload is actually 10mbit, not 12. If he's on 200, it should be 20, 350 should be 35. Something doesn't check out.

26-07-2020, 21:36	#2
Kushan FORMER Virgin Media Staff Join Date: Dec 2010 Location: Warrington Posts: 4,737	Re: Ping skyrockets + Packet Loss when Uploading 1MB/s = 8Mbit + overheads, so it doesn't surprise me his ping skyrockets when he's uploading files, if his max upload speed is 12mbit. But that doesn't sound right, either. What's his actual Virgin package and what's his modem provisioned to? If he's on 100Mb, his max upload is actually 10mbit, not 12. If he's on 200, it should be 20, 350 should be 35. Something doesn't check out.