Quote:
Originally Posted by 1701-e
Too right. When I contacted retentions last June as Fox disappeared I got an £8 pm discount for 18 months. But when the price rise letter arrived I rang again and actually ended up paying even less for another new 18 months. However it shouldn't be down to negotiation and $ky /virgin will need to re-evaluate their pricing.
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VM in particular have run the same rip off model all along. They rely on the fact the majority just sit back and let their accounts run, these are the same people who never change their energy and let their car/home insurance policies renew. Those who call and are prepared to leave tend to get a much much better deal and in my opinion it is wrong, everyone should get a fair deal