Quote:
Originally Posted by Phil
Well, just a quick update and guess what, I'm still none the wiser. The last chap I spoke to last Thursday said that all the codes had for the package had been entered correctly and he could not understand why £102 and not the agreed £92 was showing. He stated that the agreed package price of £92 was clearly showing on my account. He then referred it to a manager to agree on ongoing £10 monthly discount - I was told this would show in 24 hours. However, logging into my account and viewing my new contract still shows as a package price of £102
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Have you tried looking in the upcoming charges section on the My Virgin Media app? I've found that the app updates better than looking at my account on my pc.