I've just done some analysis for Rob on the webwise.bt.com contact page. It seems they were setting a Netegrity Siteminder Session ID cookie, and other cookies with Rob's email address and date of last visit.
That falls foul of PECR Regulations (regulation 6). Proud to say Dephormation's logging feature captured the cookies, and the redirections
which would provide evidence to support any complaint.
BT have since changed their
www.webwise.bt.com and
webwise.bt.com contact pages. They now link to a form on the bt.custhelp.com site (run by IBM in the UK).
Which - of course - if you had the right legal advice in the first place a change wouldn't be necessary.
Has anyone heard or seen the ICO lately?