View Single Post
Old 19-02-2007, 14:12   #37
hansi
cf.geek
 
Join Date: Jun 2003
Posts: 761
hansi is on a distinguished roadhansi is on a distinguished road
Re: Virgin Media Customer Service- Your Personal Experience

My first experience of Virgin Media was good, I upgraded on the Existing Cutomer thingy on their website and this morning a very pleasant young lady rang me to say that the online order did not complete (2 for £20) ( although it said it had) and although she did her best to sell me the upgraded STB ( with the HD) I settled for the basic one and she gave me an install date and time. However, half an hour later I got another phone call from someone else in VM trying to do exactly the same thing. I really hope that this is a settling in problem and that they are going to be more efficient than ntl!
hansi is offline   Reply With Quote