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Re: VM News Another Price Increase
Quote:
Originally Posted by RichardCoulter
By which time you will be too late to cancel and there will be 'no record of your call'.
I'd get them to drop you an email to confirm what they said, though, in the past, i've simply been told that what was said in the email was a mistake and that the 'price increase still stands'.
This might work in their country, but not in ours and I took it further to get it taken off.
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Richard, if it was an offshore call-centre, they work to rules and scripts set up by VM, and there is regular Quality Control checks on these things.
Your last line reflects badly upon you, but not a surprise, given your previous posts on this type of situation.
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Last edited by Hugh; 21-01-2022 at 21:24.
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