Thread: General Changes to Virgin TV (2022)
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Old 12-01-2022, 07:59   #82
kgollop
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Re: Changes to Virgin TV (2022)

Quote:
Originally Posted by vincerooney View Post
ah more bill increases confirmed and my loyalty discount ends in april so a whopping 38 quid increase incoming... coupled with the fact im new on virgin mobile and got zero "loyalty" bonuses for having "both services".

Usually an email to mockbridge got the retentions team to call me 2-3 weeks after. I assume now with this new guy that whole process is over and i now have to kick, scream and scratch for some kind of continuing loyalty discount? Any advice? What are people paying for "everything"? so i can quote prices at people in an uneducated but polite manner
Just call 150 and choose the thinking of leaving option, tell them your loyalty discount has ended and they will sort you a new one
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