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Old 18-11-2022, 10:47   #7402
Halcyon
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Re: Moans and Pet Hates - Part 8

Businesses that have no clue and don't listen to the customer.


Went into a shop for something the other day that would cost £800.
The guy then spends an hour trying to convince me to buy a model that costs £3600 with all bells and whistles.


1) I had my budget set.


2) I don't need all the bells and whistles. The main point of what I want it that it does one job, not a billion different things.


It's like going to buy a Fiesta and they try and sell you a Porsche.


LISTEN TO THE NEEDS OF THE CUSTOMER.


The result: He lost the sale and I went elsewhere.
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