I certainly won't be doing that for the next 6 months Rob ;-)
I'm just a techno-semi-illiterate and it seemed a good chance to briefly pick up on something that arose.
As a BT customer who has been lied to and whose PII has been compromised by BT inadequacies I am deeply suspicious of anything they say, and wish to forearm myself. I think questions on this forum about how to understand, recognise and interpret BT network traceroutes are very relevant.
gnilddif