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Old 11-03-2007, 11:12   #58
Osem
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Re: Virgin Media Customer Service- Your Personal Experience

I've had C&W/NTL/VM for quite a few years now and never had any significant problems to be honest although there have been some minor annoyances. My brother is in a non cable area and has Sky and has had no end of issues with them over the years. Quite a few people here have complained about VM but many have also negotiated new deals in recognition which have saved them quite a lot. My brother's experience of Sky tends to indicate that there is much less room for negotiation - more a 'take it or leave it' attitude. I think this says a lot about the business tactics of the 2 groups in general and this is the main reason I would never trust Sky.
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