Cable Forum - View Single Post - Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77, 102 & 797]

Traduk · 08-03-2008, 14:42

It does not make sense to remove all packages from VM and place some or part of those packages with companies who also within BB divisions follow the same practices but the central point of leaving is being missed.

If I leave VM it will be all packages and the cost to them is way in excess of a grand per annum. They lose that money and will never get it back. If the replacements are B.T. landline then they get telephone rental and billing and from that I can choose a non Phorm ISP and change suppliers with a simple MAC code if they go Phorm.

The TV would be via Sky and it is fairly obvious that no contractual obligations would be entered into which incorporated BB.

With VM we are a captive audience based on technology but a break from that into the other technologies facilitates freedom.

It is the practice of many multi-faceted companies to operate separate divisions and independent profit centres under a central umbrella. Consumer power comes from recognising that the company is a whole environment and that removal of funding from the whole is maximising the impact against the division that wishes to implement undesirable changes. VM is without doubt very vulnerable to churn over this issue and on a spend factor per customer possibly on a ratio of X4 or X5.

08-03-2008, 14:42	#793
Traduk Inactive Join Date: May 2004 Posts: 312	Re: Virgin Media Phorm Webwise Adverts [Updated: See Post No. 1, 77 & 102] It does not make sense to remove all packages from VM and place some or part of those packages with companies who also within BB divisions follow the same practices but the central point of leaving is being missed. If I leave VM it will be all packages and the cost to them is way in excess of a grand per annum. They lose that money and will never get it back. If the replacements are B.T. landline then they get telephone rental and billing and from that I can choose a non Phorm ISP and change suppliers with a simple MAC code if they go Phorm. The TV would be via Sky and it is fairly obvious that no contractual obligations would be entered into which incorporated BB. With VM we are a captive audience based on technology but a break from that into the other technologies facilitates freedom. It is the practice of many multi-faceted companies to operate separate divisions and independent profit centres under a central umbrella. Consumer power comes from recognising that the company is a whole environment and that removal of funding from the whole is maximising the impact against the division that wishes to implement undesirable changes. VM is without doubt very vulnerable to churn over this issue and on a spend factor per customer possibly on a ratio of X4 or X5.