Quote:
Originally Posted by roughbeast
Virgin Media have been very confused about this and were originally saying that the SIM was unique and totally unlimited in the EU. They now have got their act together. Your allowance is 13.75 Gb per month in the EU.
They have also updated the FUP calculator. https://store.virginmedia.com/FUP-Calculator.html
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Without wanting an argument, there was hardly anything confusing about the FUP which you were told numerous times existed on roam like home which it stated in your legal terms and conditions of the package you signed, you just didn't want to believe this.
Yes VM staff were getting it wrong. (Not the first time they were wrong and wont be the last)
Yes the calculator could have been better explaining the cost of your sim.
But above all that you wanted to ignore the legal terms and conditions. I get why you wouldn't want to ignore VM staff but a bit of common sense would have went a long way here.