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Old 07-01-2022, 19:59   #228
daveeb
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Join Date: Jan 2004
Location: Leeds
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Re: VM News Another Price Increase

Quote:
Originally Posted by 1701-e View Post
Rang yesterday but got nowhere with retentions. UK based. This evening tried again.. offshore call centre.... and ended up with a price reduction for the next 18 months.

Was it a decent reduction? I'm a bit wary of the offshore people as I've had an instance (several years ago) where the promises didn't match the reality and I had to jump through various hoops to get them to honour the deal. UK retentions seem to have moved to a more hardball stance in the last few years and don't offer much at all in return for an extended contract . I've considered giving them the heave ho to get a proper offer but knowing my luck I probably wouldn't get the call and I'd get a load of grief off the rest of the family.
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