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progers · 18-12-2018, 09:27

I've had a similar experience, called to renegotiate my contract at the beginning of October, agreed a price which went completely wrong and has been now through to the end of November. I have just emailed Mr Mockridge as I have just had enough of calling in and trying to get this put right. If that doesn't sort it, I'm off after 16 years as a customer of (ntl then) VM.

18-12-2018, 09:27	#7
progers Pete Join Date: Jan 2004 Location: Nuneaton Services: Broadband Up to 100Mb ~ TV Mix & TiVo 1Tb ~ Phone: Talk More Anytime Posts: 1,056	Re: Wanting to complain who do I speak to? I've had a similar experience, called to renegotiate my contract at the beginning of October, agreed a price which went completely wrong and has been now through to the end of November. I have just emailed Mr Mockridge as I have just had enough of calling in and trying to get this put right. If that doesn't sort it, I'm off after 16 years as a customer of (ntl then) VM.