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Originally Posted by Escapee
I didn't think anyone would believe me when I said they put the phone down on me "3" times.
And No I wasn't rude or abusive, I was very polite even though I had been kept waiting for a long time.
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Ah but possibly there is a note on your account.
This used to happen with a big pop up box saying "insert your own comments here etc" and when the Tech or Agent sees that they have a tendancy to hang up regardless.
