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Originally Posted by Pem
You pay for your connection. Email is just something they provide as a free extra (not a very good extra atm).
I suspect they are not going to spend much time and money on a system that is suffering badly when it is due to be dumped for a new platform in June ?
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That may be how NTL sell the service, but at the end of the day the e-mail service isn`t free, that would imply that NTL are running it at a loss out of the goodness of their hearts, something that I can`t see holding true for the higher management, nor something that would be tolerated by their creditors. It's only "free" in the sense that they don`t charge you extra to have e-mail, but there is at least a percentage of the subscription charge going towards paying for the cost of the e-mail.