Re: Virgin Media Customer Service- Your Personal Experience
Very helpful when you call to say you are going to leave but so far this year I've had 2 instances where I've asked them to send me something (a replacement V+ remote & a B/band router) & both times I had to make umpteen phone calls to chase the items up, the remote took nearly 4 weeks & the router 3 weeks, in both instances I was promised delivery in 5 to 7 working days at the point of ordering.
Ill give 'em 50/50.
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