[SnoopZ]

Originally Posted by Hom3r

Hi I've not long had a call from 0800 183 6411, saying I've been with VM for x years which is correct they got our monthly fee correct, and said I was being upgraded to 500meg for free, all they asked was the first line of my address and postcode.

and said I would get an email on an ntlworld account.

Now thinking about it they called my dads mobile (not VM)

I have yet to receive any upgrade, but going to the VM site (my link) and is says I've been upgraded to 200meg, even though I'm on 230meg.


The VM Community forum does say this is a VM number


What is the number to call VM in the morning to speack to a UK call centre?

200mbit is correct, you always get more and there isn't a 230 package.

My Virginmedia says exactly the same as yours and I've been on 200mbit donkeys years. That phone number is legit.