27-05-2018, 18:57
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#5
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,589
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Re: Default notice status
Quote:
Originally Posted by Kieleyw
My Partner has a default notice on his record from 2015 – it was paid in full in 2016 however does not show as paid, it has a zero balance but still says 'defaulted' in status. My Partner has contacted virgin media to ask them to remove it and to mark it as 'satisfied' but haven’t heard anything back from them. Is there anything I can do? We are currently trying to get a mortgage for our first family home and are worried that we will loose the house of our dreams if this can't be sorted.
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If you haven't yet resolved this, you might wish to write to the Information Commissioner's Office and make a GDPR complaint. That should sort it.
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