[DrAwesome]

Originally Posted by pem

Sorry, but as one of these users, my service is not crap and I understood from the last report that the number of BB users was increasing, not decreasing ? - Something like 800,000 at the last count I think.

I am well aware that some people get a poor / crap / unacceptable service and that NTL are not the best in the world - I however, do not make the mistake of thinking everyone gets this poor service - many hundreds of thousands seem to be satisfied.

Even if, on any given day, 8000 users have a problem then that is only 1% of the total (in other words 99% are problem free).

I wonder what NTL do with all that money they gather in each month?