Quote:
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Originally Posted by orangebird
Neil. you're starting to sound increasingly bitter... the phone line, bb and dtv was good enough when you got it for cheap, wasn't it?  |
OB-
Phone line was fine (didn't really use it-as you know as it was cheaper for me to use my mobile)
BB was fine for me (have always said do) 3 outages in 3 years is 'A OK' in my book.
DTV was poor. Poor quality picture/engineers that couldn't fix it/red button that locked the box if I even
thought about pressing it/poor program guide.
So 2 out of 3 isn't bad I suppose, but the main issue (as I have always said) was (for me, & I suspect a lot of other people) is that when I pick up the phone to speak to someone at ntl (& you were with me on a number of occaisions when this happened), is that I am greeted some idiot who tries to fob me off with his/her lame BS, because he/she finds it easier to BS a customer than to find out the real facts.
Also-I had already made plans to ditch my subsidised packaged from ntl, & (as I publicly stated on .com)-
"I would rather have a decent service that I pay for, than a pi$$ poor one that I don't"
N.
