Quote:
Originally Posted by Tinky
I'm sure my Alexa is deaf
Also I knew it was just too good to be true, Bulb are the pits, 3 agents have contacted me, 2 have told me different credit amounts, and offered refunds, and the 3rd says it was just a draft bill (whatever that is) and we are only £189 in credit. I have asked for a full breakdown of payments and fuel used. How long do you think I will wait for an answer? If at all.
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If you log into your bulb account you will see all your break downs there.
Are you adding your monthly meter readings onto your account? I would recommend doing that on the same day each month so you know how much you have used and are able to adjust the DD instantly.
If you have a smart phone install their app to make it all trivial, although you will get moved over to Octopus in days or weeks.