Mnachester CS leading Light in Service
Today have spoke to CS in Manchester and have spoke to a very helpful person on the end of the telephone.
He was professional, courteous, understood the problem right away and actioned the problem within the faults system.
He also had a similar NTL package to myself so was fully aware of the problems experienced by the user.
The last time that I spoke to the same person he also actioned the fault with professionalism.
So I can honestly say it depends who you get through to on the telephone anyway a full 10 marks to NTL CS in Manchester
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