Cable Forum - View Single Post - *ALL* ntl Cap Discussion Here Please. (Part 2)

ian@huth · 18-08-2005, 12:15

Bulldog only have 65,000 BB customers with a waiting list of 20,000. If they are having serious problems with that small customer base how well do you think they will cope in the future? The customers that Bulldog (and similar ISP's) will attract are those that want to escape the effects of capping. Those who are not affected by the caps (98% of NTL customers) will welcome speed upgrades and will have no desire to move to other ISP's. That means that Bulldog will have to expand its infrastructure and customer service operations quite considerably to cope with new very high usage customers. Where will the money come from for all this?

18-08-2005, 12:15	#434
ian@huth Inactive Join Date: Jun 2003 Location: Huthwaite, Nottinghamshire Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other Posts: 4,536	*Re: ALL* ntl Cap Discussion Here Please. (Part 2)** Bulldog only have 65,000 BB customers with a waiting list of 20,000. If they are having serious problems with that small customer base how well do you think they will cope in the future? The customers that Bulldog (and similar ISP's) will attract are those that want to escape the effects of capping. Those who are not affected by the caps (98% of NTL customers) will welcome speed upgrades and will have no desire to move to other ISP's. That means that Bulldog will have to expand its infrastructure and customer service operations quite considerably to cope with new very high usage customers. Where will the money come from for all this?