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Old 15-04-2005, 08:01   #5
jrhnewark
cf.mega poster
 
Join Date: Aug 2004
Location: London
Posts: 1,267
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Re: Customer Service Article

Good on him for replying. The CS isn't as bad as it once was - well, waiting times aren't, anyway - what is bad is CS rep knowledge.

Tech support are excellent, though.

My main problem with NTL is their broadband service. I'm going to have to leave in May, because they won't offer me the service I need, thanks to their caps. It's just totally uncompetitive.
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