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Originally Posted by Neil
Cool, let us know what happens.
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Well, I've just (~12:15) had a call back from Mr Slattery's PA.
She was very apologetic and promised to get Customer Complaints to call me back. They called about five minutes later. They were also very apologetic.
NTL are calling me now! That is at least some sort of a result.
Now we have to see what happens.
Only a little bit cross now.