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APS · 15-03-2018, 07:41

I tried those tricks and it made no difference. There are certain websites that take forever to access or timeout (not this one). As I mentioned before many Virginmedia sites are the worst and this one "http://community.virginmedia.com/" never responds via the Hitron/fixed IP connection.

Interestingly I can access the same sites on my home VM connection, but like kev445 I can also see that this is despite the fact that traceroutes to many VM sites go through 60+ hops and never succeed.

I will be doing further tests later today from a laptop to take our own router out of the equation, before I call in with a fault report.

15-03-2018, 07:41	#120
APS Inactive Join Date: Jan 2004 Posts: 216	Re: New VM Business service - 350Mb I tried those tricks and it made no difference. There are certain websites that take forever to access or timeout (not this one). As I mentioned before many Virginmedia sites are the worst and this one "http://community.virginmedia.com/" never responds via the Hitron/fixed IP connection. Interestingly I can access the same sites on my home VM connection, but like kev445 I can also see that this is despite the fact that traceroutes to many VM sites go through 60+ hops and never succeed. I will be doing further tests later today from a laptop to take our own router out of the equation, before I call in with a fault report.