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Originally Posted by Chris W
I rang to cancel and was told i would be charged £50... i tried for a while to get them to agree not to charge me, but in the end gave up, and asked in what cirurmstances do they not charge, to be told "only when you have been with us 12 months". So the "we reserve the right" actually means "we will". Nice marketing virgin. To top it all off, the women that i spoke to in retentions was bloody rude! if she's on commission she must be earning the square root of bugger all and deservedly so!
so  to virgin and their 1 month contracts! |
Given the fact that Virgin.net is operated by NTL, I guess we shouldn't be surprised.