Thread: General Expiring Bundle Discount
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Old 12-02-2021, 23:09   #6
daveeb
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Join Date: Jan 2004
Location: Leeds
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Re: Expiring Bundle Discount
Quote:
Originally Posted by andrewbrown View Post
Thanks Ozsat, that makes sense. How do I contact them, is it through the normal CS number?
Yes as ozsat and Jaymoss suggest, any kind of discount and you can't make any online changes (I've tried a few times). You need to select "thinking of leaving" which I think is options 1,1,4,4 when ringing 150 from the landline if you have one (or at least it was until recently). You'll probably negotiate a modest discount by saying you're not happy with the price you're currently paying but if you want a decent reduction you'll need to play hardball and cancel your account. They should ring you back fairly sharpish with a decent offer, but it's not guaranteed.
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