Quote:
Originally Posted by nomadking
That is the name given to the service. They don't own the vehicles, interview and select the drivers, have fixed hours etc. Just as Thomas Cook don't own the hotels or actually provide the services in the hotel, but it is still referred to as a "Thomas Cook" holiday.
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And any service industry should have to stick to the agreed rules that the rest of that service industry have set up to protect both users and workers.