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Old 01-02-2018, 23:59   #5
sarah_2677
Inactive
 
Join Date: Mar 2004
Posts: 36
sarah_2677 is an unknown quantity at this point
Re: Broadband constantly dropping in and out

Sorry for the delay in replying. I've been on thinkbroadband but I think I'm might be doing something wrong because the graph is blank.
Here's the info from the router, although the downstream section won't load, it's just constantly going round like it's trying to load
Upstream bonded channels
Channel ID
Frequency(Hz)
Mode
Power
(dBmV)
Modulation
Channel Bandwidth(Hz)
Symbol Rate (ksps)
59
32600000
ATDMA
48.3
64 qam
6400000
5120
60
25800000
ATDMA
48.3
64 qam
6400000
5120


Operational Configuration
General Configuration
Value
Network access
Enabled
Maximum Number of CPEs
1
Baseline Privacy
Enabled
Docsis Mode
Docsis30
Config file
cmreg-vmdg505-rtsl10016u-b.cm
Primary Downstream Service Flow
SFID
286006
Max Traffic Rate
115000000
Primary Upstream Service Flow
SFID
286005
Max Traffic Rate
6320000

Network Log
Date And Time
Error Number
Event Description
2018-02-01 22:23:22.00
84020200
Lost MDD Timeout;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:23:23.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:23:53.00
82000200
No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:23:53.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:24:06.00
84020200
Lost MDD Timeout;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:24:07.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:24:20.00
82000200
No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:24:20.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:24:46.00
84020200
Lost MDD Timeout;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:24:46.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:25:06.00
82000200
No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:25:06.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:25:31.00
82000200
No Ranging Response received - T3 time-out;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:25:31.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:25:40.00
84020200
Lost MDD Timeout;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:25:42.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:26:49.00
84020200
Lost MDD Timeout;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:26:49.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:27:01.00
83010300
Service Delete Response rejected - Invalid Transaction;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;
2018-02-01 22:27:01.00
84000700
RCS Partial Service;CM-MAC=c0:05:c2:c5:20:93;CMTS-MAC=00:01:5c:80:14:74;CM-QOS=1.1;CM-VER=3.0;

---------- Post added at 22:59 ---------- Previous post was at 22:58 ----------

Downstream bonded channelsChannelFrequency(Hz)Power
(dBmV)SNR
(dB)ModulationChannel ID12670000000.238.9256 qam1723230000000.538.9256 qam2433150000000.738.9256 qam2343070000000.540.3256 qam2252990000000.238.9256 qam216291000000040.3256 qam207283000000040.3256 qam1982750000000.239.3256 qam1892590000000.439.3256 qam16102510000000.539.8256 qam15112430000000.438.9256 qam14122350000000.238.9256 qam1313227000000038.9256 qam1214219000000-0.738.9256 qam1115211000000-0.538.9256 qam1016203000000-0.238.9256 qam917195000000039.3256 qam8181870000000.238.9256 qam719179000000038.9256 qam620171000000-0.238.9256 qam521163000000-0.538.9256 qam422155000000-1.238.6256 qam323147000000-0.438.9256 qam224139000000-138.9256 qam1
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