Quote:
Originally Posted by Mad Max
I took out a new deal about 2 months ago and was told that any price increases would not apply, I have just received an email saying
So who am I supposed to believe?
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I too received a similar email. When I rang VM to sort it out, I was told that my price wasn't going up!
---------- Post added at 10:15 ---------- Previous post was at 10:11 ----------
Quote:
Originally Posted by Paul M
I would not believe anything VM told me.
Of course, if your one of the 100,000 lucky ones, your price will be frozen anyway  |
Neither would I, so I got the woman who told me that my price wasn't going up to put what she had told me on the notes on my account in case i'm told different further down the line.
She said that these emails had been sent out to all customers en masse regardless of whether their price was going up or not, but I don't think this can be true as they all appear to be personalised to each customers individual services.