Quote:
Originally Posted by joglynne
Just checked all your links and they are all working for me over here in Manchester. Signed in on My Virgin Home and VM.com and got all the information including using the broadband options within the Help & Support pages.
I realise you have probably tried this but could using the mobile app https://www.virginmedia.com/help/wha...ia-connect-app give you an idea of what is happening?
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Guess it might work but as the message is on an eternet
cabled PC & the message that BB is down was via the V6 message from BBC ( everything else is working ie V6, internet wireless and harded wired ) I guess it would not help a lot ! It says everything is ok but when I try to use this
Service status
03:18 pm on Sat 07 Sep
Broadband No known issues
Think something's wrong?
press this button - run test (would not copy run test button that is were the message comes up from)
TV No known issues
Think something's wrong?
Phone No known issues
Think something's wrong?
Checked back -yes I kept a note ( sad huh) and that been the message for around 9 months.