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Tali · 19-05-2022, 22:32

I tried switching from EE to Giff Gaff a few years back, just as 4G was rolling. I had a problem with the speed I was getting on Giff Gaff. They had no customer service - NONE. Any problems were supposed to be resolved by the community on forums. They had a couple of super users, but they couldn't help.

I was with Giff Gaff for around 3 or 4 weeks and switched back to EE. Yes, they are a little more expensive than other networks, and I don't rate their app or website, but I've always had service where I needed it, and their customer service has always been able to make any changes I wanted, that I couldn't do through the app, 1st time everytime.

19-05-2022, 22:32	#16
Tali cf.addict Join Date: Sep 2007 Location: West Mids Posts: 286	Re: Giff Gaff or not I tried switching from EE to Giff Gaff a few years back, just as 4G was rolling. I had a problem with the speed I was getting on Giff Gaff. They had no customer service - NONE. Any problems were supposed to be resolved by the community on forums. They had a couple of super users, but they couldn't help. I was with Giff Gaff for around 3 or 4 weeks and switched back to EE. Yes, they are a little more expensive than other networks, and I don't rate their app or website, but I've always had service where I needed it, and their customer service has always been able to make any changes I wanted, that I couldn't do through the app, 1st time everytime.