Originally Posted by Corey N Georgie

Virgin currently owes me over £270 due to a few billing issues over the past few months and they r refusing to refund even though now I am end of life care and have been given 6 - 9 months to live.

I asked them not to bill me until its cleared and they said they cannot do that and they said if I stopped direct debit they would put a hold on my services.

Is there anything I can do to get back the cash?

Thanks.