Cable Forum - View Single Post - General VM Stream box faulty or just really a bad device?

buckeye · 07-05-2022, 16:21

After another 45 minutes on the phone I have now been told that VM cannot simply send me a new device and that I have to have an engineer visit first!
I have also discovered that I was lied to when ordering this, I specifically asked if I could get Sky Box Office on it to which I was told yes, that's a service lacking from my device!

I'm not wasting my time any more on this, I shall be cancelling my new contract and sending this back to them on Monday.
Way to go VM, another dissatisfied customer!

07-05-2022, 16:21	#5
buckeye cf.addict Join Date: Jan 2016 Posts: 221	Re: VM Stream box faulty or just really a bad device? After another 45 minutes on the phone I have now been told that VM cannot simply send me a new device and that I have to have an engineer visit first! I have also discovered that I was lied to when ordering this, I specifically asked if I could get Sky Box Office on it to which I was told yes, that's a service lacking from my device! I'm not wasting my time any more on this, I shall be cancelling my new contract and sending this back to them on Monday. Way to go VM, another dissatisfied customer!