Thread: 350M Upstream congestion
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Old 18-12-2017, 19:01   #26
General Maximus
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Re: Upstream congestion
That's because a lot of teams in call centers can only ring out. They dont want you to ring them directly because they need you to go through 1st line/customer services who can open and ticket and take your info and then pass it along. It is all about efficiency and time management.
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