Quote:
Originally Posted by kalleh
My suggestion would to take your congestion issues up with the CEO office if it continues for longer
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I do have a complaint open with CEO office. I've only received an acknowledgement email with a reference number. Nothing since. This was back at the start of November. Looks as though I'm going to have to send a letter via recorded delivery, to push things a long.
Quote:
Originally Posted by kalleh
Can only imagine from VM residential aslong as your download is fine they are gonna literally do nothing till they get X amount of complaints from customers in your area.
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This is pretty much what is happening. The VM staff on their forum, who I have no issue with but seem to only be allowed to give out limited info, say that it can only be raised when it breaks a threshold. But they can't tell me what that threshold is. I'm guessing it's so embarrassingly high, that it would be damaging to VM if it was put on a public forum.