Quote:
Originally Posted by Toto
You're better of calling them, tell them you want to cancel, and tell them why. As long as you are out of contract, you have then given them 30 days to act on your request.
Don't just cancel your DD, that could cause more problems.
GET the name of the person that you have spoken to, confirm that they have noted your account. Follow that up with a letter, explaining you have requested that your account be terminated, the time and date you made the call, and who took it.
See what that does.
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yep, i have to agree with that, its always better to send a (registered) letter.
it might also be wise to include a final notice, removing the ISPs right to collect,store,process or export any personal data in any way.
its been said before, the accounts department do like to keep billing closed contracts accounts and then sending the credit reference agencys these non existant contracts/closed accounts defaults and without even sending a 'default notice' to these closed accounts.....
you remove the right offically as their no longer contracted
to do so , and your covered with a paper trail.