[jfman]

The range of choices available varies from postcode to postcode though, so if Virgin have data that indicates I’m less likely to leave (for example due to inferior broadband alternatives) why should they pull out all the stops as with someone that has a genuine ultra fast alternative?

The same rules cannot apply to everyone, or very quickly it becomes a check box. Would you like a discount of 20%? Call this number.

There’s no such thing as rude and pushy if someone insists they are going to take their custom elsewhere that’s a fundamental right under capitalism. Driving a hard bargain is business for companies, why not consumers?

Capitalism is awful where there’s little/no regulation, however I’m perplexed at why you’d want to regulate straightforward consumer transactions such as these. Might as well go the whole hog.