Quote:
Originally Posted by RichardCoulter
The way I read it, they will pay £8 per day from the third day if it's still off by 23:59 on the second day provided that the customer reported the fault immediately. Each day that you don't report it (even if VM know about it from another source) means one less day of compensation.
In the example you quoted, as it would have been off at 23:59 on the second day, you would get £8- even if VM fixed it at midnight.
Have I read it correctly when I take it to mean that priority fault customers don't have to serve the two waiting days?
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Well, this month's bill is in and I have zero compensation.