Quote:
Originally Posted by daveoc14
You know when people say 'reboot' I'm never quite sure what is ment. I've always taken it that going to settings and doing the thumbs down/last channel is a reboot, but I guess you could call that something else and say that a reboot is unplugging. Hey, ho, got there in the end, but I'm still puzzled as to why the Prime app should suddenly fall down for me.
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Well, rebooting on any of my connected devices over the years, I've always powered down the said device then disconnected from the mains completely for at least a good 30 secs minimum, rechecking all connections are secure before reconnecting the power whilst holding down any available reset button for a moment. Then follow any on screen prompts, eg pressing "OK" or "Thumbs Up" etc. Failing that, then I would usually call the CS of the company concerned.
Good luck.