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rtho782 · 22-02-2021, 15:51

I've just spent another hour on the phone to retentions who tell me they have lost my phone number. They can send me a new sim, but it will be a new number.

I'm waiting for a manager to call me back and will be requesting a letter of deadlock to go to ADR.

I am terminating my VM services and going elsewhere.

22-02-2021, 15:51	#13
rtho782 cf.addict Join Date: Nov 2016 Posts: 310	Re: Virgin Media have cut my phone off I've just spent another hour on the phone to retentions who tell me they have lost my phone number. They can send me a new sim, but it will be a new number. I'm waiting for a manager to call me back and will be requesting a letter of deadlock to go to ADR. I am terminating my VM services and going elsewhere.