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Old 08-04-2008, 13:02   #149
Hating_waiting
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Join Date: Apr 2008
Posts: 5
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Re: Virgin Media Customer Service- Your Personal Experience

Your right, but I was told that permission had been given two weeks after the cable got cut, VM did not tell the construction team about the work because of 'human error' apparently! My main gripe is that I have had no information from VM as to what is going on. I have had to phone and email them. The only correspondence I have had is a threatening bill!
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