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Old 03-12-2014, 22:00   #1
DJSADERS
Ex - McNicholas Guildford
 
Join Date: Sep 2010
Location: Petersfield, Hampshire, UK
Age: 33
Services: Sky Q 1TB, 2 x Sky Q Minis, Virgin Media Business Voom Fibre 2
Posts: 314
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Talking Think of your engineer this Christmas :)

Please think of your engineer as a human and not a machine at this time of year, we get overloaded with work between mid november and january which means we can be running late, or we may just want to get on with the job rather than chat... Try and make it as easy as possible for the install... so move furniture or things in the way / decide roughly where you want things before the engineer arrives, if possible make space so the engineer can park safely near the property and not 2 / 3 roads away (and if your feeling really christmassy provide a guest parking permit if needed so the poor guy/gal doesn't get a ticket).

And if possible try to think outside the "box", all engineers try to get every customer in as best as possible and as on time as possible but due to the increased work load, a little bit of "kindness" and just "niceness" go a long way.

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