Thread: 200M Gamer Being held hostage!
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Old 21-08-2018, 12:41   #7
duncan.stevenson
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Join Date: Oct 2010
Location: Kinnaird, Falkirk
Age: 36
Services: VIVID200 Gamer, Mix TV with V6 TiVo
Posts: 49
duncan.stevenson is an unknown quantity at this point
Re: Being held hostage!

Quote:
Originally Posted by StevenNT View Post
Do you have VIVID 300 as an option which becomes VIVID 350 when your area upgraded?
Sadly not. I'd be happy to pay the £50/mo for VIVID 350 if it was available. The 'best' option in my area now for sale is the VIVID 200 with the 12Mb/s upload.

As far as I can tell they don't offer the VIVID 300 now. If they did (and the upload was 20Mb/s) I'd just switch to that happily.

Spoke to a manager and she wasn't able to help at all. I guess we need to decide whether we want to continue to pay for services we don't use, or take a massive cut in upload speed. Best they can do on the current package is £62.24/mo, or £43 for the VIVID 200 solus broadband.

VM Business can offer the 200/20 service but it comes in at £62.40 inc. VAT. Tempting to switch the TV and Phone for 24 hour fault fixing and dedicated support though. 🤷*♂️
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