Thread: Virgin VOLT o2 and Virgin Media
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Old 01-05-2022, 21:35   #15
BenMcr
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Join Date: Nov 2006
Location: Manchester
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Re: VOLT o2 and Virgin Media

Quote:
Originally Posted by Hom3r View Post
I'm in a funny situation.


My dad is the VM account holder, and I have an O2 pay monthly.


I wonder if they would accept that?
Quote:
Originally Posted by Pdman View Post
Name has to be the same on both accounts.
It's changed to address matching for eligibility. Doesn't need to be the same name too now.

https://www.o2.co.uk/virgin-media-o2

Quote:
If your broadband and mobile accounts are in different names, or the names don’t match (eg Chris and Christopher), you’ll need to activate your Volt benefits in My O2, and they’ll be applied within 14 days.

You'll also need make sure the address on your O2 account matches the address on the Virgin Media broadband account, whether it’s in your name or someone else in your household. If they don’t quite match, you can edit your address in My O2.
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