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philwhite100 · 24-10-2019, 00:39

I am a NEW VM Mobile customer having never had a VM Mobile account before.

On the VM website i have tried to register as a new user but after step 1 where i put my VM Mobile number in the box then go to step 2 it asks me a a security question being my mothers maiden name.

The thing is as i am a new customer how does VM know my mothers maiden name in the first place?? I entered it but it is incorrect.

Possibly a fault on the registration system.

24-10-2019, 00:39	#1
philwhite100 This tastes nice Join Date: Jan 2010 Location: Hindley Green Wigan Services: TiVo V6 - 500mb - Posts: 550	Creating an account?? I am a NEW VM Mobile customer having never had a VM Mobile account before. On the VM website i have tried to register as a new user but after step 1 where i put my VM Mobile number in the box then go to step 2 it asks me a a security question being my mothers maiden name. The thing is as i am a new customer how does VM know my mothers maiden name in the first place?? I entered it but it is incorrect. Possibly a fault on the registration system. __________________ I once had Amnesia, i remember it well !!!