Thread: General Moving home, question about install
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Old 29-02-2024, 22:46   #16
zantarous
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Re: Moving home, question about install
So a few weeks on and things haven't moved along, it really is frustrating dealing with CS, even a complaint raised seems to be going round in circles, every time I speak to someone I am told a pre-pull is scheduled for that day, either staff just say that or the contractors that this with are gaming the system and just changing the date everyday so it doesn't breach an SLA.

I need to get this escalated and so far my request to speak to a manager or area manager is falling on deaf ears and I am getting absolutely no reply's regarding compensation.
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