Quote:
Originally Posted by denphone
Some of their call centres are out of action because of the Coronavirus currently so trying to get through to them on phone can take up to a hour going by my own experiences so patience is required.
Webchat is a complete waste of time as there is no one that is going to reply to you apart from a automated bot.
As for Sky l suspect they generally have the same type issues one would imagine.
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well the phone recording says you will have to wait up to 1hrs . I waited about 1h 30min & still no joy. I had to hang up the battery on my phone was running low sorry to say this is not good enough when you want answers to problems & you cannot contact them but they are quick enough to take your monthly subscription . think I will be going back to sky in the future for phone / bb / tv !